Your steps to apply
Helpdesk support technician
Ecole Normale Supérieure Paris-Saclay · Île-de-France · no closing date given
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1 Check the conditions You are here
Civil servants (by transfer or secondment) and contract staff can apply. No other condition is stated.
Category: Category B (intermediate)
Diploma: Bachelor's degree or equivalent (level 6)
The profile they look for:
- Good interpersonal skills
- Knowledge of Windows, MacOS and Linux
- Knowledge of IT systems (AD, DNS, TCP/IP, VPN)
- Ticket management
- Fault-finding method
- Technical English
2 Résumé and cover letter
A one- or two-page résumé and a short cover letter that takes up the duties of the offer with your examples. If you are a civil servant, you are often asked for your latest status decision (arrêté) and your latest annual review reports.
3 Apply
No deadline given: the offer can be withdrawn at any time, do not wait.
Apply by email to the employer, attaching your CV. The offer is on the official Choisir le Service Public website.
4 Interview and answer
If your application is shortlisted, the employer contacts you for an interview, often with two or three people. Prepare: why this job, your experience close to the duties, and your questions.
Good to know:
- Full-time job to fill from January 2027
- Remote work is not possible for this job
- 57 days of leave for 39 hours of work per week
- Health insurance (mutuelle) 50% paid by the employer
Kandidatu is an independent website: only the official posting counts. Read it before you apply.