kandidatu France

IT support technician

Division des systèmes d'information (DSI) · State civil service

En français : Technicien d'assistance

This job in plain words

The IT support technician installs, maintains and repairs computer and phone equipment, remotely or on site. The job is in Paris 7th, at the IT Support Centre, with remote work possible and security clearance required.

Open to non-civil servants Remote work possible

Can you apply?

Open to civil servants (titulaires) and contract staff. The job requires security clearance.

Category
Category B (intermediate)
Diploma
High school diploma (baccalauréat, level 4)
Experience
Experienced, 3 to 5 years in front-line support preferred
Contract
Civil servants (titulaires) and contract staff. Contract type and length not stated.

The profile they want:

  • Baccalauréat to bac+2, with 3 to 5 years of front-line support experience.
  • Experience with office tools and video conferencing.
  • Knowledge of the ITIL method.
  • Follows information systems security rules.
  • Good listening, teaching and people skills.
  • Autonomy, responsiveness and availability from 9am to 7pm.

What you would do

  • Install and test computer and phone equipment.
  • Prepare workstations and deliver equipment on site.
  • Handle remote incidents on computers, networks and phones.
  • Manage the computer fleet and equipment stock.
  • Manage email on the user workstation.
  • Help users get started with installed tools.

How to apply

Apply on the official offer page on Choisir le Service Public. A CV and a cover letter are required.

Documents to send:

  • CV
  • Cover letter

Good to know:

  • Remote work possible.
  • On-call duty 24/7 one week every two months on average.
  • Security clearance required.
  • Driving licence (permis B) required.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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