kandidatu France

Switchboard operator

Préfecture des Bouches du Rhône · State civil service

En français : Standardiste

This job in plain words

This switchboard operator job is in Marseille, at the prefecture of Bouches-du-Rhône, within the SINSIC department. The person takes calls and monitors messages, day and night, on weekends and public holidays, in shift teams.

Open to non-civil servants

Can you apply?

Civil servants (titulaires) and contract staff can apply. The offer does not state any other condition.

Category
Category C (staff)
Diploma
Not stated
Contract
Civil servants (titulaires) and contract staff. Expected time in the post: 3 to 5 years. Category C.

The profile they want:

  • Know the professional environment, practical level.
  • Have office software skills, practical level.
  • Master the constraints of a switchboard, practical level.
  • Handle conflicts and explain or prioritise, mastery level.
  • Be a good listener and have good people skills.

What you would do

  • Answer incoming phone calls from the departments served.
  • Monitor the RESCOM command messaging system from 6:30 pm to 8 am.
  • Monitor the fax machines of the four prefectures.
  • Update the MUST tracking tool.
  • Help update shared documentation and directories.

How to apply

Apply on the employer's website, using the mobility form linked in the offer. For questions about the procedure, write to the prefecture's HR department, whose contact is given in the offer.

Documents to send:

  • Mobility form

Good to know:

  • Shift work in teams, 24/7, rotating between day, night and rest days.
  • Must have full independence to reach the prefecture at any time, any day.
  • A parking space is reserved for staff on duty.
  • The post takes part in crisis management and keeping the service running.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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