kandidatu France

Switchboard operator

Hôpital Pitié-Salpêtrière · Public hospitals

En français : Standardiste

This job in plain words

You receive, inform and direct callers by phone at the Pitié-Salpêtrière hospital in Paris. The job also includes handling calls for the administrative night duty service.

Open to non-civil servants

Can you apply?

Open to civil servants (titulaires) and contract staff.

Diploma
Not stated
Contract
Civil servants (titulaires) and contract staff. Contract type and length not stated.

The profile they want:

  • Rigour and good organisation.
  • Discretion and respect for confidentiality.
  • Friendliness and a service-minded approach with users.
  • Ability to manage emotions and aggression in emergencies.
  • Very clear speech and good hearing.
  • Good writing skills and Office suite (Word, Excel).

What you would do

  • Answer incoming calls and direct each call to the right department.
  • Give information to the public and look up hospitalized patients.
  • Handle requests from the administrative duty service using set procedures.
  • Coordinate helicopter landing arrangements.
  • Record problems and pass them on to the manager.
  • Write a report at the end of each shift.

How to apply

Apply on the employer's website, through the link on the official offer page.

Good to know:

  • The job includes handling emergency calls for the administrative duty service.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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