kandidatu France

Head of the front desk and switchboard team at the Town Hall

Communes · Créteil · Local government

En français : Responsable du pôle accueil standard de l'Hôtel de Ville

This job in plain words

You lead the front desk and switchboard team at the Town Hall in Créteil. You manage the team and welcome, inform and guide the public in person and by phone.

Open to non-civil servants

Can you apply?

Open to civil servants (titulaires) and contract staff. A person who did not pass a civil service competition can be hired, because the post includes an entry-level grade of category C.

Category
Category B (intermediate)
Diploma
Not stated
Experience
Significant experience in serving the public
Contract
Civil servants (titulaires) and contract staff. For a contract worker: contract of 1 year maximum, renewable up to 2 years in total.

The profile they want:

  • Significant experience in serving the public.
  • Good command of office software and job-specific software.
  • Management skills and ability to motivate a team.
  • Good people skills, listening and adaptability with diverse audiences.
  • Organised, autonomous, rigorous, diplomatic and discreet.

What you would do

  • Manage and lead the front desk and switchboard team.
  • Welcome, inform and guide the public in person and by phone.
  • Handle specific requests from residents.
  • Keep the reception area in good order.

How to apply

Apply on the employer's website, using the application link in the offer on Choisir le Service Public.

Good to know:

  • Fixed hours Monday to Friday, 8:45 to 17:00, for 37.5 hours per week.
  • Saturday from 9:30 to 11:30, on a rota with other staff.
  • 25 days of annual leave and 14 extra days.
  • Post vacant from 1 December 2026.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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