kandidatu France

Head of the reception team

Communes · Épernay · Local government

En français : Responsable du pôle accueil

This job in plain words

You manage the reception team of the museum in Épernay, made up of 8 permanent civil servants and 2 to 8 contract or casual staff. You also run the ticket office, the shop and the museum's cash takings.

Open to non-civil servants

Can you apply?

Civil servants and contract workers can apply. A person who has not passed a civil service exam can be hired, because the post is open to an entry grade in category C.

Category
Category C (staff)
Diploma
Not stated
Contract
Civil servants and contract staff. For a contract worker: contract of up to 3 years, renewable up to 6 years in total.

The profile they want:

  • Similar experience in a cultural venue is a plus.
  • Good office software skills and ticketing software use.
  • Skills in reception work and handling conflicts.
  • Good written and spoken communication.
  • Knowledge of public accounting rules.
  • Public service mindset, rigour and ability to lead a team.

What you would do

  • Manage, motivate and support the reception team.
  • Set the schedules and share out the staff.
  • Manage and coordinate the ticket office, from setup to sales.
  • Oversee the daily running of the shop.
  • Act as cash handler for the museum's takings.
  • Produce reports on visitor numbers and sales trends.

How to apply

Apply on the employer's website, or send your application by email or by post to the human resources department.

Documents to send:

  • CV
  • Cover letter

Good to know:

  • Work on weekends and public holidays, according to the schedule.
  • Occasional evening work for the weekly late opening or events.
  • Museum closed on Monday and Tuesday (Tuesday in high season).
  • A dress code must be followed at the visitor reception.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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