kandidatu France

Team leader - Officer for relations with departments and communes

Métropole de Lyon · Local government

En français : Responsable d'équipe - Chargé(e) des relations avec les services et les communes

This job in plain words

You are a team leader at the Information and Contact Centre of the Métropole de Lyon, in Lyon. The centre answers residents' questions about public spaces, such as waste, roads and mobility.

Open to non-civil servants Remote work possible

Can you apply?

Civil servants (titulaires) and contract staff can apply. The post is open to the grades of Rédacteur, Rédacteur principal de 2ème classe and Rédacteur principal de 1ère classe. A contract worker can be hired if no civil servant application has succeeded.

Category
Category B (intermediate)
Diploma
Not stated
Contract
Civil servants (titulaires) and contract staff. For a contract worker: contract of 3 years maximum, renewable up to 6 years in total.

The profile they want:

  • Interest in the Métropole de Lyon and urban public services
  • Able to manage a team with kindness and efficiency
  • Good written and spoken communication
  • Comfortable with office and business software
  • Good interpersonal skills, combining diplomacy and firmness

What you would do

  • Lead a team of customer advisers
  • Be part of the centre's management team
  • Manage relations with departments and communes
  • Ensure the quality and efficiency of the service

How to apply

Apply online on the employer's website, using the Postuler sur le site employeur button on the official offer page. The deadline is 12/11/2026.

Documents to send:

  • Cover letter
  • Curriculum vitae (CV)

Good to know:

  • Remote work is possible.
  • Training on the job and the contact centre's methods is planned.
  • Transport: 75% of the public transport pass is paid, plus a sustainable mobility allowance of up to 300 € per year.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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