kandidatu France

Deputy Head of the User Relations Service - Occitanie Region

Conseils régionaux · Toulouse · Local government

En français : Responsable de service délégué·e relations utilisateurs - Région Occitanie

This job in plain words

This deputy head job is based in Toulouse, in the User Relations Service of the Information and Digital Department. The main role is to run the back office and the digital work environment of users, with regular trips to Montpellier.

Open to non-civil servants Remote work possible

Can you apply?

Civil servants at the Ingénieur or Ingénieur principal grade can apply. Contract staff can also apply, if no civil servant application has succeeded.

Category
Category A (executive)
Diploma
Not stated
Contract
Open to civil servants (titulaires) and contract staff. Grades: Ingénieur or Ingénieur principal. For a contract worker, contract of up to 3 years, renewable up to 6 years in total.

The profile they want:

  • Management skills and work organization methods.
  • Solid knowledge of IT operations and digital work environments.
  • Skills in maintaining operational conditions and managing incidents.
  • Good knowledge of ITIL good practices and IT service management tools.
  • Ability to manage service providers and monitor service levels.
  • Knowledge of public procurement and budget and accounting rules.

What you would do

  • Manage the back office of the User Relations Service.
  • Ensure the digital work environment runs well.
  • Coordinate the technical and operations activities of the service.
  • Improve performance and develop the services.
  • Work closely with the Head of Service.

How to apply

Apply using the employer website button or by following the instructions on the Choisir le Service Public offer page. Send one single PDF by email to the recruitment address given in the offer, quoting reference 26-09-142-DIN.

Documents to send:

  • Cover letter
  • CV
  • Last diploma obtained
  • Proof of your status (administrative position decision, competitive exam certificate and list, RQTH certificate if relevant)

Good to know:

  • Remote work possible up to 2 days per week, under the rules of the authority.
  • Regular trips to Montpellier, at least once a month.
  • Administrative base in Toulouse.
  • This job gives entitlement to the NBI (new performance bonus).

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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