kandidatu France

Head of testing (recette) and level 3 support

Agence du Service Civique (ASC) · State civil service

En français : Responsable de la recette et du support N3

This job in plain words

You lead the testing (recette) and level 3 support work for the Agency's business applications, based in Paris. The job manages a team of 5 people and allows remote work.

Open to non-civil servants Remote work possible

Can you apply?

The job is open to civil servants (titulaires) and contract agents. Civil servants can be seconded to the post.

Category
Category A (executive)
Diploma
Bachelor's level (bac+3), general studies. ISTQB certification required, ITIL appreciated.
Experience
Experienced, 5 to 10 years in testing (recette) activities.
Contract
Contract agent on a 3-year public law fixed-term contract, with a 3-month trial period. Civil servants on secondment for a 3-year contract.

The profile they want:

  • ISTQB certification required.
  • Knowledge of support tools, such as XQUAL.
  • Experience of 5 to 10 years in testing (recette) activities.
  • Team management and priority setting.
  • Spotting risks and raising alerts when problems occur.
  • Public service mindset, team spirit and good listening skills.

What you would do

  • Lead the level 3 support and testing activities.
  • Set the priorities and make sure deadlines are met.
  • Manage the Jira Service Management support software.
  • Define the testing method and test plans.
  • Set and track quality indicators, then report on them.
  • Manage and lead the testing and support team.

How to apply

Send your application by email to the human resources department of the Agence du Service Civique. Applications sent by other means will not be considered.

Documents to send:

  • CV required
  • Cover letter required

Good to know:

  • Remote work possible.
  • Working time of 38 hours per week, with 25 days of annual leave and 17 days of RTT.
  • Move planned for the second half of 2027 to Gentilly.
  • Navigo travel pass reimbursed at 75% or sustainable mobility allowance.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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