kandidatu France

Technical referent for the local IT support team

Direction générale des entreprises (DGE) · State civil service

En français : Référente technique du support de proximité

This job in plain words

You provide local IT support at the Direction générale des Entreprises in Paris. You handle incidents, welcome new staff and manage the IT equipment, with remote work possible.

Open to non-civil servants Remote work possible

Can you apply?

Open to civil servants (titulaires) and contract staff.

Category
Category B (intermediate)
Diploma
High school diploma (bac) · Level 4 (baccalaureate)
Experience
Confirmed experience
Contract
Open to civil servants (titulaires) and contract staff. Position vacant from 01/10/2026.

The profile they want:

  • Good knowledge of Windows 11 and Active Directory rights management.
  • Knowledge of workstation and software deployment tools.
  • Knowledge of ITSM tools, for example EasyVista.
  • Ability to install and repair workstations and peripherals.
  • Reactivity and availability.

What you would do

  • Handle IT incidents and requests.
  • Welcome new staff and manage the IT equipment.
  • Apply the new SNUM technical guidelines on workstations.
  • Write procedures and resolution sheets for the IT assistants.
  • Prioritise support tasks according to impact and urgency.

How to apply

Apply on the employer's website, as stated in the official offer.

Good to know:

  • Remote work possible.
  • Work mainly at the Chevaleret and Bercy sites, with occasional trips to Ivry.
  • A security clearance may be required.
  • External training and help when starting the job may be offered.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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