kandidatu France

Relational quality and internal mediation officer

Département du Puy-de-Dôme · Local government

En français : Référente / Référent qualité relationnelle et médiateur interne

This job in plain words

This relational quality and internal mediation officer job is based in Clermont-Ferrand, in the Quality of Life and Occupational Health department of the Human Resources Directorate. It is a category A post and requires specific mediation certifications.

Open to non-civil servants

Can you apply?

Open to civil servants (titulaires) and contract staff. A contract worker can be hired only if no civil servant application has succeeded.

Category
Category A (executive)
Diploma
Not stated · CAP’M (mediator) and Profiler SIC accreditation required; trainer certificate « Qualité Relationnelle au Travail ».
Contract
Open to civil servants (titulaires, by transfer or secondment) and contract staff. For a contract worker: fixed-term contract of 3 years maximum, renewable up to 6 years in total.

The profile they want:

  • Mediation professional with strong listening and analysis skills.
  • Ability to support working relationships with neutrality.
  • CAP’M (mediator professional certificate) required.
  • Profiler SIC accreditation required.
  • Holds the trainer certificate in « Qualité Relationnelle au Travail ».

What you would do

  • Support managers, staff and work teams.
  • Act with neutrality in sometimes sensitive situations.
  • Encourage dialogue and build a climate of trust.
  • Coordinate the occupational risk prevention policy.
  • Advise the territorial authority, departments and staff.
  • Involve prevention players in existing procedures.

How to apply

Apply on the employer’s site, using the « Postuler sur le site employeur » button on the offer page on Choisir le Service Public.

Documents to send:

  • Curriculum vitae (CV)
  • Cover letter

Good to know:

  • Interviews planned on 27 November 2026, in the afternoon.
  • Job group: attachés territoriaux (RIFSEEP A4_2).
  • The post status says it becomes vacant from 05/12/2026.
  • Remote work: not stated.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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