kandidatu France

Administrative reception officer

CCAS de Marseille · Local government

En français : Référent administratif d'accueil

This job in plain words

This job is about welcoming and supporting seniors and people in precarious situations in Marseille. The person handles their social and administrative requests, under existing legal and optional support schemes.

Open to non-civil servants

Can you apply?

Civil servants and contract staff can apply. A person who has not passed a civil service exam can be hired, because the entry grade in category C allows direct recruitment.

Category
Category C (staff)
Diploma
Two-year degree (bac+2) · BTS in social and family economics or BTS in health and social services (SP3S)
Experience
Significant experience can be accepted instead of the diploma
Contract
Civil servants (titulaires) and contract staff. Contract possible: fixed-term contract of one year maximum, renewable up to 2 years in total.

The profile they want:

  • Good knowledge of social regulations and social action partners
  • Good computer skills
  • Listening, empathy and respect towards the public
  • Handling stress and aggression, staying neutral and confidential
  • Rigour, organisation and ability to adapt
  • Teamwork with different professions

What you would do

  • Welcome, inform and guide the public, in person and by phone
  • Prepare files for legal and optional aid requests
  • Manage the postal address registration scheme and keep dashboards
  • Assess and handle administrative and social requests
  • Refer people to the right internal or partner services

How to apply

Apply on the employer's website listed in the offer. You can also send your CV and cover letter by post or by email to the CCAS recruitment service.

Documents to send:

  • CV
  • Cover letter

Good to know:

  • This job offer covers 2 similar posts.
  • The post is vacant from 1 January 2027.
  • Remote work is not possible.
  • Fixed placement at one agency or branch, or mobile placement across several sites.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

Similar jobs