kandidatu France

H24 switchboard operator, SGCSIC 31

Préfecture de Haute-Garonne · State civil service

En français : Opérateur·trice standard H24 du SGCSIC 31

This job in plain words

You work in a 24-hour shift team at the shared switchboard of the SGCD in Haute-Garonne. You answer calls from the public, authorities and emergency services, and help follow crisis situations.

Open to non-civil servants

Can you apply?

Civil servants (titulaires) and contract staff can apply. A Secret security clearance is required.

Category
Category C (staff)
Diploma
Not stated
Contract
Open to civil servants (titulaires) and contract staff.

The profile they want:

  • Master phone reception techniques.
  • Work well in a team.
  • Adapt and speak clearly out loud.
  • Have good people skills.
  • Show loyalty, integrity and confidentiality.
  • Use office and Internet tools at a practical level.

What you would do

  • Route phone calls to the authorities.
  • Route phone calls about the prefecture's operational work.
  • Inform and guide members of the public with their administrative procedures.
  • Manage the government message systems.
  • Send broadcasts by email or on the Internet.
  • Pass on information formally to colleagues and other switchboards.

How to apply

Apply online on the Choisir le service public website or on MobMI. Applications sent only by email are not accepted.

Documents to send:

  • Single mobility or recruitment application form
  • CV, for candidates who are not civil servants

Good to know:

  • Work in a 24-hour shift team, with morning, afternoon, night and day shifts, and rest periods.
  • Secret security clearance required.
  • Remote work not possible.
  • Expected time in the post: 3 to 5 years.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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