kandidatu France

24/7 phone operator

Préfecture du Rhône · State civil service

En français : Opérateur·rice téléphonique H24

This job in plain words

You answer phone calls at the 24/7 Operator Centre of the Préfecture du Rhône, in Lyon. The job needs extended hours, nights and weekends, and cannot be done remotely.

Open to non-civil servants

Can you apply?

Open to civil servants (titulaires) and contract staff. The mobility form is only for civil servants from the three public service branches.

Category
Category C (staff)
Diploma
Not stated
Contract
Open to civil servants (titulaires) and contract staff. Category C. Expected time in the post: 3 years.

The profile they want:

  • Speak well orally, at a mastery level.
  • Work well in a team.
  • Organise your work.
  • Communicate well and adapt.
  • Have a sense of human relations.
  • Know quality approaches (Quali-e-ATE, Service Public +).

What you would do

  • Keep phone answering going on working and non-working days.
  • Connect, direct and handle all internal and external calls.
  • Make sure calls are forwarded properly at night and on weekends.
  • Log each call in the logbook outside office hours.
  • Report difficulties to the section head.
  • Cover the day operator post from time to time if needed.

How to apply

Apply on the employer's website before the deadline. The official offer is on Choisir le Service Public.

Documents to send:

  • CV
  • Cover letter
  • Mobility form (only for civil servants from the three public service branches)

Good to know:

  • Remote work is not possible.
  • Extended hours, nights and weekends, with occasional extra staff for events.
  • Post vacant from 15/10/2026.
  • 24/7 cycle work, with neighbouring operator posts.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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