kandidatu France

Brigade switchboard operator

Préfecture de Seine-Saint-Denis · State civil service

En français : Opérateur de standard en brigade

This job in plain words

You will work as a brigade switchboard operator at the Seine-Saint-Denis Prefecture in Bobigny, in the quality and performance office. The switchboard runs 7 days a week, day and night, including weekends and public holidays.

Open to non-civil servants

Can you apply?

This job is open to civil servants (titulaires) and contract staff. No other conditions are stated.

Category
Category C (staff)
Diploma
Not stated
Contract
Civil servants (titulaires) and contract staff. Contract type and length not stated.

The profile they want:

  • Speak clearly and confidently on the phone.
  • Have good people skills.
  • Adapt and stay responsive in a crisis.
  • Have practical computer and office software skills.
  • Be able to analyse a request.
  • Work well in a team and be discreet.

What you would do

  • Receive and identify incoming calls.
  • Analyse each request and send it to the right department.
  • Follow up on each call until it is handled.
  • Handle information requests using set procedures.
  • Handle night, weekend and public holiday calls.
  • Track and update crisis management documents.

How to apply

Apply on the employer's site from the official offer page. Contact the office head or the HR office before the interview.

Documents to send:

  • The single mobility or recruitment application form of the Ministry of the Interior

Good to know:

  • Switchboard runs 7 days a week, 24 hours a day, in shifts: 8am to 1pm, 1pm to 8pm, and 8pm to 8am.
  • Weekly working time is 33h30. Remote work is not possible.
  • The post is eligible for a 12,000 euro territorial retention bonus, and a mobility allowance of about 8,000 euros for some staff.
  • If you have not contacted the named contacts before the interview, your application will not be ranked.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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