kandidatu France

Unscheduled care operator

Centre Hospitalier Angoulême · Public hospitals

En français : Opérateur de soins non programmés

This job in plain words

You work at the Centre hospitalier d'Angoulême, at the Girac roundabout, in the unscheduled care regulation service. You take calls, check patient information and help organise home visits and consultations.

Open to non-civil servants

Can you apply?

Civil servants (titulaires) and contract staff can apply. The post is category C.

Category
Category C (staff)
Diploma
Not stated
Contract
Civil servants (titulaires) and contract staff. Contract type and length not stated.

The profile they want:

  • Training on the regulation software provided by the hospital, with SAMU 16.
  • Phone communication training planned.
  • A discovery day in another SAS is organised.

What you would do

  • Check patients' administrative information, especially for home visits.
  • Send administrative details and an objective summary of the call to the regulating doctor.
  • Record on the regulation software the appointments made for patients.
  • Send a doctor on a home visit or to a surgery consultation.
  • Give callers useful contacts, such as the on-duty pharmacy or dentist.
  • Take part in setting up new IT tools and updating the databases of doctors.

How to apply

Apply on the official Choisir le Service Public website, using the Apply button on the offer.

Good to know:

  • Category C (employee).
  • Remote work not possible.
  • Post vacant from 1 September 2026.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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