kandidatu France

France Services adviser

CA Saint-Louis Agglomération · Local government

En français : Conseiller France Services

This job in plain words

You welcome and help residents with their everyday administrative and online procedures in the France Services network. The job is based in Sierentz, in a cross-border area of 85,000 residents.

Open to non-civil servants

Can you apply?

Civil servants and contract agents can apply. A person who has not passed a civil service exam can be hired, because the grade is an entry grade in category C.

Category
Category C (staff)
Diploma
Not stated
Experience
Beginners accepted. Experience in administration is welcome.
Contract
Civil servant or contract agent. For a contract agent, contract of up to 3 years, renewable up to 6 years in total.

The profile they want:

  • Knowledge of local government, French administration and public services.
  • Strong skills in office software, the internet and IT tools.
  • Welcoming, listening, polite and patient with the public.
  • Good written and spoken communication skills.
  • Organised, rigorous and autonomous, with a team spirit.

What you would do

  • Welcome, inform and direct users, in person, by phone and by email.
  • Help users with their procedures together with France Services partners.
  • Provide digital support to help people use online services and tools.
  • Manage appointments and follow up on users' requests.
  • Track activity statistics and archive the service's documents.

How to apply

Apply on the employer's website, using the link in the offer on Choisir le Service Public.

Good to know:

  • Driving licence (category B) is essential.
  • Working time: 35 hours a week over 5 days.
  • Remote work is not possible.
  • Free parking and a train station less than 10 minutes' walk away.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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