kandidatu France

Specialised information adviser

Département du Rhône · Local government

En français : Conseiller d'information spécialisé

This job in plain words

This job is about informing residents and guiding them to the County's social support services. It is based at the Maison du Rhône in Vaugneray, and remote work is possible.

Open to non-civil servants Remote work possible

Can you apply?

Civil servants (by transfer or secondment) and contract staff can apply. The post is open to civil servants and contract staff.

Category
Category B (intermediate)
Diploma
High school diploma (bac) · Baccalaureate level
Experience
Confirmed experience wanted
Contract
Civil servants (by transfer or secondment) and contract staff. Permanent post. For contract staff: one-year contract, renewable.

The profile they want:

  • Liking for human contact and teamwork.
  • Organisation skills, rigour and discretion.
  • Good interpersonal skills and a sense of advice.
  • Baccalaureate-level diploma.
  • First successful experience in public reception.
  • Comfortable with digital tools (Office suite, Outlook, Internet).

What you would do

  • Give clear and accurate information to users on social support services.
  • Hold interviews to assess the needs of users.
  • Refer users to the right county service or to partner organisations.
  • Check submitted files and give follow-up information.
  • Handle reception at the desk and by phone.
  • Act as a mediator in complex reception situations.

How to apply

Apply on the employer's website, using the link on the official offer page on Choisir le Service Public.

Documents to send:

  • CV
  • Cover letter

Good to know:

  • Remote work is possible.
  • Driving licence (category B) is required.
  • Travel to other towns may be needed, depending on needs.
  • 34 days of paid leave and 12 RTT days, depending on the chosen working time formula.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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