kandidatu France

Head of customer office

Etablissements publics locaux · Fort-de-France · Local government

En français : Cheffe de bureau clientèle

This job in plain words

This job is in Fort-de-France, in the regional analysis laboratory (LTA). The person hired leads the customer office, manages tenders, clients and the cash office, and supervises a team.

Open to non-civil servants

Can you apply?

Open to civil servants and contract staff. Posts open at the grades of Attaché, Rédacteur, Rédacteur principal de 1ère classe and Rédacteur principal de 2ème classe.

Category
Category A (executive)
Diploma
Not stated
Contract
Open to civil servants (titulaires) and contract staff. A contract worker can be hired for a 3-year fixed-term contract, renewable up to a maximum of 6 years, if no civil servant applies.

The profile they want:

  • Know how an analysis laboratory works and public procurement rules
  • Good scientific knowledge in chemistry or biology
  • Sales techniques and client dashboards
  • Follow quality procedures
  • Good people skills and writing skills
  • Driving licence B required

What you would do

  • Manage tenders and the technical and administrative response
  • Follow up clients, agreements, quotes and complaints
  • Take part in finding new clients
  • Manage the laboratory's mixed cash office
  • Supervise, train and assess the team
  • Follow subcontracting and invoicing of analyses

How to apply

Apply on the employer's website or by email, stating the exact job title. Applications must be sent to the President of the Executive Council, by electronic means only.

Good to know:

  • Category A post with team management.
  • Driving licence B required.
  • Post vacant from 24/11/2026.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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