kandidatu France

Customer relations officer (Chargée de relations aux usagers)

Mairie de Cordemais · Local government

En français : Chargée de relations aux usagers

This job in plain words

You welcome, inform and guide users at Cordemais town hall. You also run the post office counter and, as a backup, parts of civil registry and cemetery management.

Open to non-civil servants

Can you apply?

Civil servants and contract staff can apply. A person who has not passed a civil service exam can be hired, because the grade is an entry grade in category C.

Category
Category C (staff)
Diploma
Not stated
Experience
Experienced candidate.
Contract
Open to civil servants (titulaires) and contract staff. Possible contract: fixed-term contract of 3 years maximum, renewable up to 6 years in total.

The profile they want:

  • Knowledge of local government, civil and funeral law.
  • Good command of Office software and secretarial skills.
  • Good command of Arpège and Gescime software.
  • Sense of public service, discretion and neutrality.
  • Good people skills, patience and teaching ability.
  • Rigour, responsiveness and a sense of organisation.

What you would do

  • Welcome, inform and guide users.
  • Support users with their procedures.
  • Handle the post and the « mairie » mailbox.
  • Run the post office counter services.
  • Draft civil registry records as a backup.
  • Manage burials and cemetery plots as a backup.

How to apply

Apply via the employer's website, from the offer on Choisir le Service Public. Attach all required documents to your application.

Documents to send:

  • Cover letter
  • Curriculum vitae
  • Copy of your latest payslip

Good to know:

  • Remote work is not possible.
  • Works Saturday morning every other week, and on Wednesdays.
  • Takes part in the Commune's emergency plan (Plan Communal de Sauvegarde) and some events.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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