kandidatu France

Public relations officer (Chargé(e) de la relation usagers)

Préfecture de Loire-Atlantique · State civil service

En français : Chargé(e) de la relation usagers

This job in plain words

This job involves welcoming, informing and guiding the public in Nantes. The person works on 3 different sites, following a schedule set in advance.

Open to non-civil servants

Can you apply?

Civil servants (titulaires) and contract staff (contractuels) can apply. The post is category C.

Category
Category C (staff)
Diploma
Not stated
Contract
Open to civil servants (titulaires) and contract staff (contractuels). Expected length in the post: 3 years.

The profile they want:

  • Computer and office software skills, practical level.
  • Ability to work in a team.
  • Ability to analyse and negotiate.
  • Ability to adapt to a high flow of users.
  • Good oral communication skills.
  • Ability to manage conflicts.

What you would do

  • Welcome the public and guide them to the right services.
  • Inform users about the issuing of permits, excluding foreigner permits.
  • Help users with their online procedures.
  • Manage the email inbox of the prefecture and the DDETS.
  • Run the telephone switchboard for the DDETS and DDTM.
  • Handle routine office work and activity follow-up.

How to apply

Apply on the employer's website or by email to the HR department, using the Ministry of the Interior's single form. Check the details on the official offer.

Documents to send:

  • Single mobility/recruitment application form of the Ministry of the Interior.

Good to know:

  • The job takes place on 3 sites in Nantes, according to a schedule set in advance.
  • Remote work is not possible.
  • This post has no management duties.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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