kandidatu France

Customer relationship management officer

Etablissements publics de coopération intercommunale · Valence · Local government

En français : Chargé(e) de gestion de la relation usager

This job in plain words

You lead the customer relationship management policy of a local authority based in Valence. The job is full time, on a 3-year project contract, with remote work possible.

Open to non-civil servants Remote work possible

Can you apply?

Civil servants and contract staff can apply. The post is open to the grades of attaché, attaché principal and attaché hors classe.

Category
Category A (executive)
Diploma
Not stated
Contract
Civil servants and contract staff. 3-year project contract (36 months), full time. Civil servants can be hired by secondment.

The profile they want:

  • Good understanding of citizen relationship issues and the GRU software.
  • Ability to build relevant technology solution mock-ups.
  • Excellent communication and listening skills.
  • Ability to write precise specifications and summary reports.
  • Analytical and synthesis skills, with a forward-looking approach.

What you would do

  • Analyse the needs of departments for managing citizen relations.
  • Advise departments on how to use the GRU software.
  • Train users on the features of the GRU software.
  • Provide technical support during implementation.
  • Write technical specifications for development teams.
  • Monitor technology trends and propose improvements.

How to apply

Apply on the employer's site, starting from the official offer. Send your CV and cover letter before the deadline.

Documents to send:

  • CV
  • Cover letter

Good to know:

  • Remote work possible.
  • Full-time job based in Valence.
  • Travel across the whole agglomeration area.
  • Post vacant from 4 January 2027.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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