Sales administration and customer relations officer
Office National d'Information sur les Enseignements et les Professions (ONISEP) · State civil service
En français : Chargé(e) d'administration des ventes et des relations clients
This job in plain words
You manage Onisep orders (single sales and subscriptions) and answer customers and users by email and phone. The job is based in Lognes (77) and remote work is possible.
Can you apply?
Civil servants (titulaires) and contract agents under public law can apply. The job is category B.
- Category
- Category B (intermediate)
- Diploma
- Two-year degree (bac+2) · Diploma at bac+2 level (level 5)
- Experience
- Experienced candidate
- Contract
- Open to civil servants (titulaires) and contract agents under public law. Contract length not stated.
The profile they want:
- Use IT tools and sales management software well
- Have good interpersonal skills and a team spirit
- Show rigour and good organisation
- Communicate well orally and in writing
- Be available, patient and autonomous
What you would do
- Process mail-order sales and subscription orders
- Check purchase orders and attached payments
- Answer customer calls, emails and complaints
- Inform customers about products, services and sales terms
- Keep a dashboard of customer relations
- Coordinate internal fixes for order errors
How to apply
Apply by email, following the procedure given on the official offer on Choisir le Service Public.
Documents to send:
- CV (required)
- Cover letter (required)
Good to know:
- Remote work possible
- Category B job, no management duties
- Job expected to be vacant from 06/11/2026
We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.
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