kandidatu France

Reception and user relations officer, Maison du Rhône

Conseil départemental du Rhône · Local government

En français : Chargé(e) d'accueil, relation usagers, Maison du Rhône

This job in plain words

You welcome, inform and guide users in Villefranche-sur-Saône, at the Maison du Rhône. The job is open to civil servants and contract staff, and beginners can apply.

Open to non-civil servants

Can you apply?

Civil servants and contract staff can apply. A person who did not pass a competitive exam can be hired, because the adjoint administratif grade is an entry grade in category C.

Category
Category C (staff)
Diploma
Baccalauréat (high school diploma)
Experience
Beginners accepted; first successful experience in welcoming the public.
Contract
Civil servants (titulaires, by transfer or secondment) and contract staff. Category C, adjoint administratif grade. Contract staff: contract of 1 year maximum, renewable up to 2 years in total.

The profile they want:

  • Liking for human contact and a sense of advice.
  • Skills in in-person and phone reception.
  • Ability to handle conflicts and aggression when welcoming people.
  • Good skills in Word, Excel and Outlook.
  • Baccalauréat and first successful experience in welcoming the public.

What you would do

  • Welcome users in person and on the phone.
  • Guide users and give them information on existing services.
  • Control access and the movements of users in the building.
  • Prevent risks and apply safety instructions.
  • Manage posters and documents for users.
  • Sort and pass on letters and documents to staff.

How to apply

Apply on the employer's website, reached from the offer on Choisir le Service Public.

Documents to send:

  • Cover letter
  • CV

Good to know:

  • Remote work is not possible.
  • No management role.
  • The post is vacant from 26/11/2026.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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