kandidatu France

Reception and user service officer

Direction zonale de Police Nationale – SUD-OUEST · State civil service

En français : Chargée / Chargé d'accueil et de service à l'usager

This job in plain words

You welcome people and direct them by phone and in person, in Niort. You also help victims and do administrative tasks.

Open to non-civil servants

Can you apply?

Civil servants and contract staff can apply, according to the job type. The page also says « Emploi réservé aux titulaires » (reserved for civil servants), which contradicts this.

Category
Category C (staff)
Diploma
Not stated
Contract
Civil servants and contract staff. Expected time in the job: 3 years.

The profile they want:

  • Welcoming people, mastery level required.
  • People skills, mastery level required.
  • Computer skills, mastery level required.
  • Speaking clearly, practical level required.
  • Negotiating and analysing skills.
  • Knowledge of the work environment.

What you would do

  • Fully fill in the ACCUEIL software.
  • Welcome people by phone and in person, and direct them.
  • Welcome and guide victims with the social worker.
  • Help users with new tools and the digital kiosk.
  • Do administrative tasks linked to reception.
  • Set up voting proxies during elections.

How to apply

Apply on the employer's website, using the single form named in the offer. You can also contact the HR department named in the offer.

Documents to send:

  • Single mobility or recruitment request form of the Ministry of the Interior.

Good to know:

  • Remote work not possible.
  • Flexible hours of 40h30 and schedule constraints.
  • NBI of 10 points. Category C.
  • The offer says both « open to contract staff » and « reserved for civil servants ». Check before applying.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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