kandidatu France

Service Officer (Chargé·e de prestations)

Eurométropole de Strasbourg · Local government

En français : Chargé·e de prestations

This job in plain words

You welcome and guide the public in the citizen reception services of the City of Strasbourg, at the administrative centre and in the neighbourhood town halls. You provide regular administrative services and help users with their online procedures. This job is one of 3 similar posts.

Open to non-civil servants

Can you apply?

Open to civil servants and contract agents, for the grades Rédacteur, Rédacteur principal 2nd class and Rédacteur principal 1st class (category B).

Category
Category B (intermediate)
Diploma
High school diploma (bac) · Bac to Bac+2, administration or law
Experience
Experience welcoming the public in person
Contract
Civil servants (titulaires, transfer or secondment) and contract agents. For a contract agent: contract of one year maximum, renewable up to 2 years in total, while a civil servant is being recruited.

The profile they want:

  • Diploma from Bac to Bac+2, in administration or law.
  • Experience welcoming the public in person.
  • Skills in reception techniques and managing queues.
  • Ability to quickly analyse and handle situations.
  • Ability to work as a team within the service plan.
  • Ability to explain clearly, using plain language for everyone.
  • Sense of public service.

What you would do

  • Welcome, inform and guide residents, citizens, individuals and businesses.
  • Provide about thirty regular services (civil registry, state and justice, daily life).
  • Help users with some online procedures.
  • Represent the City and the Eurométropole during occasional actions.

How to apply

Apply on the employer's recruitment website, with your cover letter and CV. The offer is also visible on the Choisir le Service Public website.

Documents to send:

  • CV
  • Cover letter

Good to know:

  • The vacancy is open for 3 similar posts.
  • Full-time: 1593 working hours per year.
  • Post vacant from 01/02/2027.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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