kandidatu France

Project officer for user relations

Voies Navigables de France (VNF) - DT Strasbourg · State civil service

En français : Chargé de projet relation usagers

This job in plain words

This is a three-year project fixed-term contract based in Strasbourg, within the Development Department of VNF's Strasbourg regional directorate. The person will lead the user relations approach for waterway users, working with the operational teams.

Open to non-civil servants

Can you apply?

The job is open only to contract agents. Civil servants cannot apply for this offer.

Category
Category A (executive)
Diploma
Bachelor's degree (bac+3) · Bac+5, or Bac+3 with significant experience, in project management, public policy, public administration, organisation management or regional development.
Experience
Significant work experience required (with a Bac+3).
Contract
Contract agents only. Public law fixed-term contract of 3 years, a project contract.

The profile they want:

  • Master's level (Bac+5), or Bac+3 with significant work experience.
  • Skills in project management and steering.
  • Data analysis and performance indicators.
  • Good command of Excel and reporting tools.
  • Strong communication and network-building skills.
  • Analytical mind and ability to make proposals.

What you would do

  • Lead the user relations approach for the Strasbourg regional directorate.
  • Set up the regional organisation for user relations.
  • Follow up on complex requests and complaints.
  • Run cross-team working groups and support change.
  • Build relations with partners and user representatives.

How to apply

Apply on the employer's website, using the link in the offer.

Good to know:

  • Meal card worth 10 EUR per day worked.
  • 75% of public transport costs covered.
  • Shared service vehicle for work trips.
  • Variable working hours. Offices 5 minutes on foot from Strasbourg central station.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

Similar jobs