Administrative assistant in charge of reception (Proxim'cité)
Clermont Auvergne Métropole · Local government
En français : Assistant administratif chargé(e) de l'accueil Proxim'cité
This job in plain words
You welcome the public by phone and in person in Clermont-Ferrand, within the Public Space and Proximity Department. You direct requests to the right person and follow them up, under the supervision of the user relations team manager.
Can you apply?
Civil servants (titulaires) and contract staff can apply. A person who has not passed a civil service competition can be hired directly, because the grade is an entry grade in category C.
- Category
- Category C (staff)
- Diploma
- Not stated
- Contract
- Open to civil servants (titulaires) and contract staff. Hiring is first by the civil service route, otherwise by contract. Grade: adjoint administratif, category C, full time. If on contract: up to 1 year, renewable up to 2 years in total.
The profile they want:
- Master phone and in-person reception techniques
- Adapt your manner to each person you speak with
- Prioritise and manage requests
- Comfortable with IT tools and business software
- Work well in a team and be versatile
- Knowledge of local authorities: an asset
What you would do
- Handle phone and in-person reception
- Answer requests from users
- Enter requests into the relevant tool
- Direct requests to the right contact and follow them up
- Give feedback to the user
- Help the department with its other activities as needed
How to apply
Apply through the link on the official offer, which goes to the employer's site. A CV and a cover letter are required.
Documents to send:
- CV
- Cover letter
Good to know:
- Recruitment interviews planned for the first half of December 2026.
- Full time: 37h40 per week plus 15 days of RTT (time off in lieu).
- Phone duty about once every 15 days, from 12:00 to 13:00 and from 16:00 to 17:30.
We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.
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