kandidatu France

Digital support officer

Centres communaux d'Action Sociale · La Plaine-des-Palmistes · Local government

En français : Agente d'accompagnements numériques

This job in plain words

The person helps the public with online procedures and runs reception at the Reception and Digital Procedures department. The job is in La Plaine-des-Palmistes, category C, open to civil servants and contract workers.

Open to non-civil servants

Can you apply?

Civil servants and contract workers can apply. A person who did not pass a public competition can be hired directly, as the grade is an entry grade in category C.

Category
Category C (staff)
Diploma
Vocational certificate (CAP, BEP) · CAP or BEP level
Experience
Similar work experience (confirmed level)
Contract
Civil servants (titulaires) and contract workers. Contract of 3 years maximum, renewable up to 6 years in total.

The profile they want:

  • CAP or BEP level with similar work experience
  • Good welcoming, listening and communication skills
  • Discretion and respect for confidentiality
  • Rigour, organisation and autonomy
  • Able to handle stress and difficult situations
  • Enjoys teamwork

What you would do

  • Support the public with all kinds of online procedures
  • Welcome visitors and callers, and direct them to the right service
  • Manage incoming and outgoing mail
  • Manage mail for people registered at the centre
  • Run digital workshops, including the Lespassclés programme
  • Supervise Service Civique volunteers

How to apply

Apply on the employer's website, through the offer page on Choisir le Service Public.

Documents to send:

  • CV
  • Cover letter
  • Diploma
  • Latest administrative position order (for civil servants)

Good to know:

  • Job based in La Plaine-des-Palmistes.
  • Job vacant from 1 January 2027.
  • The application must include a CV, a cover letter and the diploma.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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