kandidatu France

Multi-skilled switchboard and lodge officer, prefecture site and DDI reception

Préfecture de l'Ain · State civil service

En français : Agent polyvalent standard-loge site préfecture et accueil DDI

This job in plain words

This job is in Bourg-en-Bresse, at the prefecture of Ain, in the logistics office. The officer runs the phone switchboard, the prefecture's shared mailbox and the lodge, and can cover reception at the DDI offices.

Open to non-civil servants

Can you apply?

Civil servants (titulaires) and contract staff can apply. The post may be open to contract staff under article L332-2 or L332-7 of the General Civil Service Code.

Category
Category C (staff)
Diploma
Not stated
Contract
Civil servants (titulaires) and contract staff. Expected time in the post: 3 to 5 years.

The profile they want:

  • Know the missions of the prefecture and SGCD departments.
  • Apply the commitments of the Quali-Ate charter.
  • Take part in the 7-day on-call rota for the switchboard.
  • Be able to reach the prefecture within 1 hour if called back.

What you would do

  • Welcome callers and route calls to the right department.
  • Give general information to members of the public.
  • Manage the prefecture's shared mailbox and forward messages.
  • Answer calls on the CASTEL intercom when the lodge is closed.
  • Cover for the lodge or reception officer at the DDI offices if needed.

How to apply

Apply on the employer's website, from the offer published on Choisir le Service Public. Upload all the documents asked for.

Documents to send:

  • A CV
  • A cover letter
  • A copy of the highest diploma (contract staff)
  • The latest promotion decision (civil servants)
  • The latest payslip
  • The single mobility request form (FUD), required for all applicants

Good to know:

  • A driving licence (permis B) is preferred.
  • The switchboard is open from 7:45 to 19:45, Monday to Friday.
  • One on-call officer per week must be able to reach the prefecture within 1 hour.
  • The switchboard stays open on days when the prefecture is closed.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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