kandidatu France

Multi-skilled agent in charge of public relations

Préfecture de la Seine-Maritime · State civil service

En français : Agent·e polyvalent·e chargé·e de la relation à l'usager

This job in plain words

This job is based in Rouen, mainly at the Cité administrative site. The agent greets the public in all forms and handles the mail, and may also work at the Hôtel-Dieu site.

Open to non-civil servants

Can you apply?

Civil servants (titulaires) and contract agents can apply. Civil servants must attach a mobility form completed and signed by their current administration.

Category
Category C (staff)
Diploma
Not stated
Contract
Civil servants (titulaires) and contract agents. Category C. Contract length not stated.

The profile they want:

  • Know reception techniques
  • Master office and computer tools
  • Speak with ease
  • Handle conflicting relationships
  • Work well in a team
  • Adapt to change

What you would do

  • Greet visitors by phone and in person
  • Listen to and answer first-level requests
  • Direct visitors according to their request
  • Sort mail according to each department's instructions
  • Receive mail from La Poste and hand over outgoing mail
  • Stamp outgoing mail and log registered letters

How to apply

Apply on the employer's site, using the button on the official offer page. Upload your CV and cover letter in the candidate space.

Documents to send:

  • CV
  • Cover letter
  • Signed mobility request form (for civil servants)

Good to know:

  • Job mainly based at the Cité administrative in Rouen, with possible work on 2 sites.
  • Presence required 15 minutes before public opening hours.
  • Rotating presence at 8 a.m. to receive mail delivered by La Poste.
  • Special working time scheme: 1572 hours and 15 days of ARTT leave.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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