kandidatu France

Customer billing agent

Etablissements publics de coopération intercommunale · Bitche · Local government

En français : Agent de facturation abonnés

This job in plain words

This job involves handling customer requests (subscriptions, changes, cancellations) and billing for water and sewage services. It is based in Bitche, with a second-level customer service role.

Open to non-civil servants

Can you apply?

Civil servants and contract agents can apply. A person who did not pass a civil service competition can be hired at the entry grades of category C (adjoint administratif).

Category
Category C (staff)
Diploma
High school diploma (bac) · Bac to bac+2 level
Experience
Confirmed experience in billing and customer relations
Contract
Civil servant (titulaire) or contract agent. For a contract agent, contract of up to one year, renewable up to 2 years in total.

The profile they want:

  • Education level from bac to bac+2.
  • Required experience in billing and customer relations.
  • Good skills with office tools (Word, Excel, Outlook).
  • Knowledge of the Omega billing software is an advantage.
  • Rigour, initiative, listening skills and good people skills.

What you would do

  • Handle subscription, change and cancellation requests.
  • Prepare, manage and track water and sewage billing.
  • Ensure the quality of customer data.
  • Inform, advise and offer services to users by phone.

How to apply

Apply on the employer's website, using the button "Postuler sur le site employeur" on the official offer.

Documents to send:

  • CV
  • Cover letter

Good to know:

  • Remote work is not possible.
  • No management role.
  • Position vacant from 01/01/2027.
  • Category C job.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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