kandidatu France

Customer billing agent

SDEA · Local government

En français : Agent de facturation abonnés

This job in plain words

The SDEA is hiring a customer billing agent for its Hochfelden office. The job covers subscriptions, water and sanitation billing, and second-level customer calls.

Open to non-civil servants

Can you apply?

Civil servants (titulaires) and contract agents can apply. Direct hiring without a competitive exam is possible, because the entry grade is adjoint administratif (category C).

Category
Category C (staff)
Diploma
High school diploma (bac) · Bac to bac+2 level
Experience
Experienced in billing and customer relations.
Contract
Open to civil servants (titulaires) and contract agents. For a contract agent, contract of one year maximum, renewable up to 2 years in total.

The profile they want:

  • Education from bac to bac+2 level.
  • Required experience in billing and customer relations.
  • Good skills in Word, Excel and Outlook.
  • Ideally, knowledge of the Omega billing software.
  • Rigour, initiative, listening and good people skills.

What you would do

  • Handle requests to subscribe, change or cancel service.
  • Prepare, manage and track water and sanitation billing for customers.
  • Keep customer data accurate and of good quality.
  • Inform, advise and offer services during second-level phone calls.

How to apply

Apply on the employer's website, the SDEA, using the « Apply on employer site » button on the offer.

Good to know:

  • Job based in Hochfelden.
  • Remote work not possible.
  • Post vacant from 12/11/2026.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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