kandidatu France

Telephone reception agent

Communes · Drancy · Local government

En français : Agent d'accueil téléphonique

This job in plain words

This job means answering calls from the public in Drancy. The person gives information to callers and directs them to the right service.

Open to non-civil servants

Can you apply?

Open to civil servants (titulaires) and contract staff. A person who has not passed a civil service exam can be hired directly, because the grade is an entry grade in category C.

Category
Category C (staff)
Diploma
Vocational certificate (CAP, BEP) · BEPC, BEP or CAP in administrative work (agent administratif)
Contract
Civil servants (titulaires) and contract staff. Grade: adjoint administratif. For a contract worker: contract of one year at most, renewable up to 2 years in total.

The profile they want:

  • Knowledge at BEPC, BEP or CAP administrative clerk level.
  • Good command of communication techniques.
  • Good command of listening and dialogue techniques.
  • Very good people skills.
  • Discretion and availability.
  • A good team spirit.

What you would do

  • Answer calls from the public.
  • Give information to callers by phone.
  • Direct calls to the right services or organisations.

How to apply

Apply on the employer's website, reached from the official offer. An application without a CV and a cover letter will not be considered.

Documents to send:

  • CV (required)
  • Cover letter (required)

Good to know:

  • Position vacant from 27/12/2026.
  • Category C, adjoint administratif grade.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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