kandidatu France

Social welfare reception and digital support officer

Action sociale · State civil service

En français : Agent d'accueil social et d'accompagnement numérique

This job in plain words

This job involves welcoming and informing beneficiaries of the armed forces social action service, including online, in Aix-en-Provence. Remote work is possible and the post is category C.

Open to non-civil servants Remote work possible

Can you apply?

Civil servants and contract staff can apply. The post is open to people with disabilities.

Category
Category C (staff)
Diploma
Not stated
Experience
Experienced; prior administrative role at the Ministry of the Armed Forces
Contract
Civil servants (titulaires) and contract staff (contractuels). Contract length not stated.

The profile they want:

  • Experience in an administrative role at the Ministry of the Armed Forces.
  • Knowledge of how social action works.
  • Use of a specific information system.
  • Good interpersonal skills and oral communication.
  • Respect for the confidentiality of information.

What you would do

  • Welcome and inform beneficiaries about social benefits.
  • Pre-assess requests and refer them to the social work assistant.
  • Provide digital mediation support to beneficiaries.
  • Help process files for social benefits.
  • Update the social action information system.

How to apply

Apply by email, following the instructions in the offer on the Choisir le Service Public website.

Documents to send:

  • CV (required)

Good to know:

  • Remote work possible.
  • NBI bonus of 10 points.
  • Mandatory health insurance, with 50% of the base contribution paid by the ministry.
  • Duty of confidentiality and discretion.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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