Reception agent - Lyon
Bibliothèque municipale de Lyon · Local government
En français : Agent d'accueil - Lyon
This job in plain words
You welcome and support the users of the Lyon municipal library, in the public service team at Part-Dieu. You also help promote the library's services.
Can you apply?
The job is open to civil servants and non-civil servants. An entry-level category C grade allows direct hiring without a competitive exam.
- Category
- Category C (staff)
- Diploma
- Not stated
- Contract
- Open to civil servants (titulaires) and contract staff. Category C grades.
The profile they want:
- Good knowledge of the library's organisation and services.
- Good computer skills and knowledge of library management tools.
- Skills in welcoming the public, both spoken and written.
- Sense of public service and teamwork.
- Skills in mediation, conflict management and handling stress.
- Rigour and good organisation.
What you would do
- Welcome users, in person and by phone.
- Answer questions and advise users, including on document searches.
- Manage the email inbox and mail from users.
- Share information about the library's services and events.
- Represent the library at Lyon city events.
How to apply
Apply on the employer's website, using the link on the official Choisir le Service Public offer page.
Good to know:
- Working hours of 37h30 per week, with rotating schedules including Saturdays.
- 25 days of annual leave and 15 days of RTT (reduced working time).
- Meal vouchers and 75% contribution to public transport costs.
We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.
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