kandidatu France

Reception officer in charge of the digital reception point

Préfecture de l'Ariège · State civil service

En français : Agent d'accueil en charge du point d'accueil numérique

This job in plain words

You help members of the public with their online procedures at the digital reception point of the Ariège prefecture in Foix. The job also includes front desk and phone reception, and possible replacements in other state departments.

Open to non-civil servants

Can you apply?

Civil servants (titulaires) and contract staff can apply. The job is open to both civil servants and contract staff.

Category
Category C (staff)
Diploma
Not stated
Contract
Civil servants (titulaires) and contract staff (contractuels). Category C. Contract length not stated.

The profile they want:

  • Good people skills and discretion
  • Confident speaking and able to adapt to different audiences
  • Practical computer and office software skills
  • Able to work in a team and take initiative
  • Teaching skills and interest in digital support

What you would do

  • Help users submit their online applications
  • Handle appointment bookings and answer users' phone calls
  • Welcome and guide users at the desk and by phone
  • Track appointment statistics and run the bi-annual satisfaction survey
  • Refer users to France Services centres when needed

How to apply

Apply on the employer's website. Attach the mobility form required, along with your CV and cover letter.

Documents to send:

  • CV
  • Cover letter
  • Mobility form

Good to know:

  • Remote work is not possible for this job.
  • Hours follow those of the prefecture or the DDI offices.
  • Occasional replacements possible at DDI sites.
  • Front desk reception by appointment, 4 half-days per week.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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