IT Service Agent
European Commission · Luxembourg
This post in plain words
This is an entry-level IT job in Luxembourg in unit DIGIT.C.4, which runs the Commission's corporate network and telecom services. You will help with service management, project tracking, risk records and contact with stakeholders.
Can you apply?
The notice does not state nationality or age limits. It refers to a separate eligibility page with the full conditions.
As a general rule, posts in the EU institutions and agencies are open only to citizens of EU Member States. Exceptions →
- Experience
- Professional experience in IT project management and IT service management.
- Contract
- Temporary Agent 2(b), grade range AST-SC 1 to AST-SC 2. Duration not stated.
What they ask for:
- Professional experience in IT project management and IT service management.
- Organised way of working, with attention to detail and ability to prioritise.
- Good communication skills and a customer-oriented attitude.
- Interest in project, service and risk management.
- Good sense of initiative and willingness to learn and work in a team.
What you would do
- Support administrative follow-up of pending service requests with project leads and contractors.
- Build and maintain a list of all unit projects.
- Contribute to a dashboard giving an overview of the project portfolio.
- Set up and maintain the unit's risk register.
- Help develop customer relationship and stakeholder management in the unit.
- Support the organisation of stakeholder meetings.
How to apply
Send your CV and completed application form as one PDF by the deadline, by email. Put the reference DIGIT/COM/2026/2110 in the subject line.
Good to know:
- The post is in Luxembourg.
- Applications received after the publication deadline are not accepted.
- ITIL knowledge is an asset, not a requirement.
- Eligibility conditions are on a separate page linked from the notice.
How this kind of post works
Officials, temporary agents, contract agents, national experts, local agents and trainees: what each contract means, how long it lasts and how you get it.
We wrote this summary automatically from the official notice, published by EU Careers (eu-careers.europa.eu). Only the official notice counts: read it before you apply.
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