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Advanced Medical Support Assistant

Veterans Health Administration · Department of Veterans Affairs

This job in plain English

This is a full-time Medical Support Assistant job at the Southern Oregon Rehabilitation Center and Clinic in White City, Oregon, run by the Veterans Health Administration (part of the Department of Veterans Affairs). The job helps Veterans with clinic scheduling, health records, and patient communication, and it is an Advanced level position. Work runs Monday to Friday from 8am to 4:30pm.

1 vacancy in White City, OR. The announcement may be used to fill additional vacancies.

It may close early. This job will close once 20 applications are received, which may happen before the closing date.

Can you apply?

Yes, if you are a U.S. citizen: this job is open to everyone.

  • Open to everyoneAny U.S. citizen or national can apply. Some jobs also accept non-citizens; the announcement says so.
  • Federal employees (excepted service)Current federal employees in the excepted service; the announcement says which agencies count.
  • Federal employees (competitive service)Current or former federal employees with competitive status (career or career-conditional).

Other groups listed above may get extra consideration, for example veterans' preference.

The job is open to the public and to current federal employees. The announcement says you must be a U.S. citizen, nationals or people who owe allegiance to the U.S. are also listed, and non-citizens may be appointed only if qualified citizens cannot be recruited.

What you would do

  • Review clinic use reports and adjust clinic setup as needed.
  • Schedule Veteran appointments and handle cancellations.
  • Manage the electronic wait list and fix problems.
  • Explain the Veterans Choice Program to Veterans.
  • Manage consults from first request through scheduling.
  • Communicate with patients, care teams, and outside medical facilities.

Do you qualify for GS-6?

With experience: To qualify for this GS-6 job, you need one year of experience equivalent to GS-5. Examples include delivering healthcare services in a clinic or hospital, answering phones, greeting patients, and scheduling appointments. Your resume must show job titles, duties, month and year dates, and hours per week for each job.

With education: A high school diploma, GED, or state or territorial proficiency certificate meets the basic education requirement. Accredited college education may also be used, but only if it is recognized by the U.S. Department of Education.

How to apply well

What to send:

  • Long-form resume or CV showing exact dates (month/day/year) and hours per week for each job
  • Transcript or high school diploma if you use education to qualify
  • Current SF-50 (Notification of Personnel Action) if you are or were a federal employee
  • DD-214 if you claim veterans' preference
  • SF-15 if you claim veterans' preference
  • Disability letter from VA if it applies to you
  • Professional certification or license if it applies to you

How you will be rated: You will be rated on how well you meet the qualifications, using your questionnaire, the USA Hire online assessment, and your verified documents. Missing documents, unclear dates, or missing hours can lower your rating or remove you, and current federal employees are referred first, before other qualified applicants.

Tips for this job:

  • Your resume must list exact start and end dates (month/day/year) and hours per week for each job, or that experience may not count.
  • If you are a current or former federal employee, include a current SF-50 or you will be removed from consideration.
  • Complete the USA Hire online assessment, and request any accommodation before you start it.

Good to know before you apply

Schedule: Full-time, Monday to Friday, 8am to 4:30pm. Permanent appointment. No travel required.

Incentives and relocation: Sign-on bonus and relocation assistance are not authorized. Benefits include paid leave, parental leave after 12 months of employment, and a childcare subsidy after 60 days.

Conditions of employment:

  • U.S. citizenship
  • Online questionnaire and USA Hire online assessment
  • Selective Service registration for males born after 12/31/1959
  • Proficient in spoken and written English
  • Background and security investigation
  • Online onboarding with a REAL ID compliant form of identification
  • Pre-employment physical evaluation
  • Seasonal influenza vaccination or approved exemption
  • 1 or 2-year trial period

We wrote this summary automatically from the official announcement. The announcement on USAJOBS is the only one that counts: read it before you apply.

Job details

Salary
$49,707 – $64,618 per year
Pay scale and grade
GS-6 · General Schedule
Location
White City, Oregon
Appointment
Permanent
Work schedule
Full-time
Service
Excepted
Openings
1
Security clearance
Other
Travel
Not required
Drug test
Not required
Supervisory
No
Occupation
Medical Support Assistance (0679)
Announcement
CBSV-13106382-27-SN

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