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Medical Support Assistant (Advanced)

Veterans Health Administration · Department of Veterans Affairs

This job in plain English

Two Advanced Medical Support Assistant jobs in Primary Care at the VA Long Beach Health Care System in Long Beach, California, part of the Veterans Health Administration. The work centers on patient appointments, medical records, and coordinating care with a team. It is a permanent, full-time, weekday day-shift job with no telework, and it may close early after 50 applications.

2 vacancies

It may close early. This job closes when 50 applications have been received, which may happen before the closing date.

Can you apply?

Yes, if you are a U.S. citizen: this job is open to everyone.

  • Open to everyoneAny U.S. citizen or national can apply. Some jobs also accept non-citizens; the announcement says so.

The job is open to the public, but you must be a U.S. citizen to apply. Citizens, nationals, or people who owe allegiance to the U.S. are eligible under the announcement's open-to statement.

What you would do

  • Schedule, cancel, and reschedule patient appointments and consults.
  • Maintain outpatient and inpatient medical charts and administrative records.
  • Monitor electronic wait lists and enter no-show information.
  • Obtain medical information from patients and verify insurance details.
  • Manage consult metrics and resolve related issues.
  • Coordinate patient care information with the interdisciplinary care team.

Do you qualify for GS-6?

With experience: To qualify at GS-6, you need one year of experience equivalent to GS-5 level work. The announcement does not describe the type of work for this experience, and its basic requirements list no required experience.

With education: A high school diploma or equivalent. There is no advanced education substitution for this position. Foreign education needs a Certificate of Foreign Equivalency to count.

How to apply well

What to send:

  • Long-form resume or curriculum vitae (CV)
  • Transcript if you qualify through education
  • DD-214 if you claim veterans' preference
  • SF-15 if you claim 10-point veterans' preference
  • SF-50 if you are a current or former federal employee

How you will be rated: You are rated on how well you meet the qualifications, using your application materials, questionnaire answers, and USA Hire online assessments. Competencies assessed include customer service, teamwork, reading comprehension, and reasoning. Errors or omissions in your application may lower your rating, and pre-employment reference checks are performed.

Tips for this job:

  • Make your resume specific: list dates and hours per week for each job, since the agency will verify your experience.
  • Do not send a 2-page resume limit worry; the agency says the 2-page resume requirement does not apply, but a long-form resume or CV is still required.
  • If you receive the USA Hire assessment link after the closing date, you must finish all assessments within 48 hours.

Good to know before you apply

Schedule: Full-time, Monday to Friday, 8:00am to 4:30pm. Compressed or flexible schedules are not authorized.

Incentives and relocation: Relocation and recruitment incentives are not authorized.

Conditions of employment:

  • U.S. citizenship required
  • Online assessment required
  • Selective Service registration for males born after 12/31/1959
  • Must be proficient in written and spoken English
  • Background and security investigation
  • Online onboarding with acceptable ID; non-REAL ID driver's licenses are not accepted
  • Pre-employment physical examination
  • Annual seasonal flu vaccination required, or an approved exemption
  • May serve a 2-year trial period
  • Physical demands include moderate lifting of 15-44 pounds and walking up to 1 hour

We wrote this summary automatically from the official announcement. The announcement on USAJOBS is the only one that counts: read it before you apply.

Job details

Salary
$56,247 – $73,121 per year
Pay scale and grade
GS-6 · General Schedule
Location
Long Beach, California
Appointment
Permanent
Work schedule
Full-time
Service
Excepted
Openings
2
Security clearance
Not Required
Travel
Not required
Drug test
Not required
Supervisory
No
Occupation
Medical Support Assistance (0679)
Announcement
CBSX-13104769-27-AW

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