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Medical Support Assistant (Advanced) -Patient Align Care Team

Veterans Health Administration · Department of Veterans Affairs

This job in plain English

This is a full-time permanent Medical Support Assistant (Advanced) job with the Veterans Health Administration in Yuba City, California, with 2 openings. The work is clerical and admin support for clinics, including scheduling patient appointments, handling phone and in-person questions, and working with a patient care team. You must pass an online assessment and submit a resume and other documents by the deadline.

2 vacancies

Can you apply?

Yes, if you are a U.S. citizen: this job is open to everyone.

  • Open to everyoneAny U.S. citizen or national can apply. Some jobs also accept non-citizens; the announcement says so.

Open to all U.S. citizens, nationals, or people who owe allegiance to the U.S. Males born after 12/31/1959 must be registered with Selective Service.

What you would do

  • Schedule and coordinate patient appointments with various clinics
  • Enter and retrieve patient information in the VistA and other clinical computer systems
  • Obtain and review patient medical records before appointments
  • Record physicians' orders accurately and on time
  • Work with the Patient Aligned Care Team (PACT) to manage clinic workflow and patient care
  • Explain test preparations to patients and pass requests to the right physician

Do you qualify for GS-6?

With experience: One year of creditable experience equivalent to GS-5, which is the next lower grade. Experience can be paid or unpaid, including volunteer work. The experience must show advanced knowledge of the health care process related to access to care, scheduling, medical terminology, and working with medical staff.

With education: A high school diploma, GED, or proficiency certificate from a state or territorial board of education meets the basic education requirement. Education cannot replace experience at this grade.

How to apply well

What to send:

  • Long-form resume or CV showing job title, duties, month and year start and end dates, and hours worked per week
  • Resume must show you meet the KSAs for the grade you apply for
  • Transcript or proof of high school diploma or GED
  • Cover letter (optional)
  • DD-214 if you claim veterans' preference
  • SF-15 if you claim 10-point veterans' preference or have a disability letter
  • SF-50 if you are a current or former federal employee

How you will be rated: Your application, questionnaire answers, and USA Hire online assessments will be used to rate you. The assessments measure customer service, flexibility, integrity, interpersonal skills, reading comprehension, reasoning, self-management, and teamwork. Missing required documents or information can make you ineligible or lower your rating.

Tips for this job:

  • Your resume must list hours worked per week for each job, along with month and year start and end dates.
  • Upload a transcript or proof of high school diploma or GED, since it is required even if you do not use education to qualify.
  • Set aside at least 3 hours for the USA Hire assessments and complete them within the deadline.

Good to know before you apply

Schedule: Monday to Friday, 8:00 AM to 4:30 PM. Full-time.

Conditions of employment:

  • Must be a U.S. citizen
  • Must complete the online application, questionnaire, and online assessment
  • Selective Service registration for males born after 12/31/1959
  • Must be proficient in written and spoken English
  • Subject to background and security investigation
  • Complete online onboarding and provide acceptable identification (REAL ID required)
  • Participate in the seasonal influenza vaccination program
  • 1 or 2-year trial period

We wrote this summary automatically from the official announcement. The announcement on USAJOBS is the only one that counts: read it before you apply.

Job details

Salary
$53,919 – $70,095 per year
Pay scale and grade
GS-6 · General Schedule
Location
Yuba City, California
Appointment
Permanent
Work schedule
Full-time
Service
Excepted
Openings
2
Security clearance
Other
Travel
Not required
Drug test
Not required
Supervisory
No
Occupation
Medical Support Assistance (0679)
Announcement
CBSW-13103463-27-CR

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