Exceptional Family Member Program Case Liaison
Commander, Navy Installations Command · Department of the Navy
This job in plain English
This is a full-time, permanent job as a non-clinical case liaison for the Exceptional Family Member Program (EFMP) at Commander Fleet Activities Yokosuka in Yokosuka, Japan, part of Commander, Navy Installations Command. The job works with military families to coordinate services with health care, community, school and recreation resources. Medical and dental care in Japan is very limited, relocation to the area is required, and occasional travel may be expected.
Can you apply?
Yes, if you are a U.S. citizen: this job is open to everyone.
- Open to everyoneAny U.S. citizen or national can apply. Some jobs also accept non-citizens; the announcement says so.
- Family of overseas employeesFamily members of federal employees and service members stationed overseas.
Other groups listed above may get extra consideration, for example veterans' preference.
Applicants must be U.S. citizens. The announcement is open to the public, but the agency clarifies that it is limited to U.S. citizens in the local commuting area who are current permanent NAF or APF employees, family members of active-duty military members, or family members of DoD civilians.
What you would do
- Coordinate services and support for enrolled military families with health and community agencies.
- Interview families to assess needs and create Family Needs Assessment and Service Plans.
- Maintain case files and detailed contact notes for each assigned EFMP family.
- Educate families on special education services, rights and documentation.
- Prepare families for IEP and 504 plan meetings and help them connect with resources.
- Develop and deliver EFMP training, workshops and briefings for families and commands.
Do you qualify for NF-4?
With experience: You need four years of progressively responsible experience in behavioral or social sciences, equal to a college major in the field. Or you need three years of progressively responsible specialized experience maintaining case files for families. The announcement does not name a grade level for this experience.
With education: A bachelor's degree or higher from an accredited college in behavioral or social science, or a related field that fits the job. A combination of education and experience can also qualify you. The announcement says the job has no set education requirement.
Licenses and certifications you need:
- Valid state driver's license (you must have one or be able to get and keep one)
How to apply well
What to send:
- Resume, limited to two pages, in Times New Roman 10-point or larger with at least one-inch margins
- Official transcripts if you qualify all or partly by education; diplomas and degree audits are not accepted
- Proof of training: licenses or certifications showing your name, type and expiration date
- DD-214, Member-4 page and supporting documents if you claim veterans' preference
- Notice of separation if you claim NAF BBA priority consideration
- Most recent SF-50 or Personnel Action Report if you are a current or former federal employee
- Completed online questionnaire
How you will be rated: Your resume is first checked for eligibility and minimum qualifications. Eligible resumes are then rated on knowledge, skills and abilities using a set rating scale, and the best qualified go to the hiring manager. The selecting official may choose to interview. Missing required documents may affect your eligibility, and missing official transcripts when qualifying by education results in an ineligibility rating.
Tips for this job:
- Attach official transcripts if you qualify by education, since diplomas and degree audits are not accepted.
- Keep your resume to two pages with the required font and margins, because the system blocks longer files.
- Describe your case file, family support and resource coordination work clearly and specifically, since your resume is the main basis for rating.
Good to know before you apply
Schedule: Full-time. Occasional travel may be expected.
Incentives and relocation: The official listing says relocation expenses are not reimbursed. The announcement text says selectees recruited from the U.S. may get transportation and moving costs for themselves and family members, and a housing allowance for monthly housing and utilities. A non-taxable post allowance and living quarters allowance may apply if eligible.
Conditions of employment:
- Pass the E-Verify employment eligibility check
- Salary paid by direct deposit or electronic funds transfer, set up within 30 days
- U.S. citizenship required to get and keep a Secret security clearance
- Background and records check
- Possible one-year probationary period
- Drug-free workplace; illegal drug use can lead to removal
- Government travel card may be required for frequent official travel
- Relocation to the 50-mile local commuting area is required if selected
We wrote this summary automatically from the official announcement. The announcement on USAJOBS is the only one that counts: read it before you apply.
Job details
- Salary
- $63,795 – $68,049 per year
- Pay scale and grade
- NF-4 · Nonappropriated fund
- Location
- Yokosuka, Japan
- Appointment
- Permanent
- Work schedule
- Full-time
- Service
- Competitive
- Openings
- 1
- Security clearance
- Secret
- Travel
- Occasional travel
- Drug test
- Not required
- Supervisory
- No
- Occupation
- Social Science (0101)
- Announcement
- FFR26-0634
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