Advanced Medical Support Assistant
Veterans Health Administration · Department of Veterans Affairs
This job in plain English
The Northport VA Medical Center in Northport, NY, has 1 opening for an Advanced Medical Support Assistant with the Veterans Health Administration. The job handles appointment scheduling and coordination across many clinics and collects patients' demographic and insurance information. It is a full-time weekday job with no telework, and applicants must complete an online assessment.
Can you apply?
Yes, if you are a U.S. citizen: this job is open to everyone.
- Open to everyoneAny U.S. citizen or national can apply. Some jobs also accept non-citizens; the announcement says so.
The job is open to the public. You must be a U.S. citizen, a U.S. national, or someone who owes allegiance to the United States.
What you would do
- Adjust appointment times, dates, or locations when staffing conflicts occur.
- Answer phone calls and give patients the information they request.
- Review consults, recall lists, and return-to-clinic orders daily for accuracy.
- Take part in daily team huddles and weekly team meetings about patient care.
- Send health and administrative documents to centralized scanning so they go into CPRS, the patient record system.
Do you qualify for GS-6?
With experience: For the GS-6 level, you need 1 year of experience equivalent to the GS-5 level. The basic requirement is 6 months of clerical, office, customer service, or other administrative work.
With education: One year of education above high school can qualify you at the basic level instead of experience. For the GS-6 level, the announcement lists experience only.
How to apply well
What to send:
- Long-form resume or CV (required)
- Transcript, if you qualify through education
- DD-214 or Statement of Service, if applicable
- VA disability letter, if applicable
- SF-50, if you are a current or former federal employee
How you will be rated: You are rated on how well you meet the qualifications, based on your questionnaire, your resume or CV, and the USA Hire online assessment that measures general job competencies. Missing required information or documents may result in an ineligible rating or a lower overall rating.
Tips for this job:
- Describe your experience clearly and specifically, with dates and hours per week, because the agency does not assume anything about your experience.
- If you receive the assessment link after the closing date, you must finish all assessments within 48 hours of getting the link.
- If you use education to qualify, send transcripts from schools accredited by a U.S. Department of Education-recognized accreditor; foreign education needs a Certificate of Foreign Equivalency.
Good to know before you apply
Schedule: Full-time, Monday to Friday. Shifts are 7:30 am to 4:00 pm or 8:00 am to 4:30 pm.
Incentives and relocation: None stated. Permanent change of station (relocation assistance) is not authorized.
Conditions of employment:
- U.S. citizenship
- Online assessment required
- Selective Service registration for males born after 12/31/1959
- Must be proficient in written and spoken English
- Background and security investigation
- Online onboarding with acceptable ID; non-REAL ID driver's licenses not accepted after May 7, 2025
- Seasonal flu vaccination required, or an approved exemption
- 1 or 2-year trial period
We wrote this summary automatically from the official announcement. The announcement on USAJOBS is the only one that counts: read it before you apply.
Job details
- Salary
- $54,404 – $70,725 per year
- Pay scale and grade
- GS-6 · General Schedule
- Location
- Northport, New York
- Appointment
- Permanent
- Work schedule
- Full-time
- Service
- Excepted
- Openings
- 1
- Security clearance
- Other
- Travel
- Not required
- Drug test
- Not required
- Supervisory
- No
- Occupation
- Medical Support Assistance (0679)
- Announcement
- CBTE-13103831-27-EW
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