Supervisory Medical Support Assistant
Veterans Health Administration · Department of Veterans Affairs
This job in plain English
This is a supervisor job for a Medical Support Assistant team at the Northport VA Medical Center in Northport, NY, part of the Veterans Health Administration. The supervisor oversees staff in the Business Office and at Community Based Outpatient Clinics, and it is a full-time, permanent role that is not telework. The position has 1 vacancy and the agency may use the announcement to fill more later.
Can you apply?
Yes, if you are a U.S. citizen: this job is open to everyone.
- Open to everyoneAny U.S. citizen or national can apply. Some jobs also accept non-citizens; the announcement says so.
The job is open to the public. The announcement lists U.S. citizens, nationals, and people who owe allegiance to the U.S., but the conditions of employment say you must be a U.S. citizen to apply.
What you would do
- Supervise Medical Support Assistants in the Business Office and outpatient clinics.
- Maintain clinic appointment schedules and change them when staffing conflicts occur.
- Create employee work schedules and balance workload across staff.
- Train new and current staff and make sure training requirements are met.
- Answer patient questions about appointments and resolve scheduling problems.
- Hold regular staff meetings to share policy and procedure changes.
Do you qualify for GS-8?
With experience: You need one year of experience equivalent to the next lower grade level. You must also show advanced skill in managing patient support staff in a clinic, including assigning work, doing performance evaluations, and helping select staff.
With education: A high school diploma, a GED, or a proficiency certificate from a state or territorial education board. Current VHA employees in this occupation may also qualify under the VA grandfathering provision if they meet its criteria.
How to apply well
What to send:
- Long-form resume or curriculum vitae (CV), required
- Cover letter, if applicable
- Transcript, if you use education to qualify
- SF-50, if you are a current or former federal employee
- DD-214, if it applies to your eligibility
How you will be rated: You will be rated on how well you meet the listed qualifications, based on your resume, CV, and supporting documents, which the VA will verify. Errors or missing information may lower your rating or make you ineligible.
Tips for this job:
- The 2-page resume limit does not apply here, but you must send a long-form resume or CV.
- Describe your supervising experience clearly and specifically, because the VA says it will not assume what you have done.
- If you use education to qualify, send transcripts from schools accredited by a U.S. Department of Education recognized accrediting body.
- Submit the complete application package by 11:59 PM ET on 11/10/2026.
Good to know before you apply
Schedule: Full-time, 8:00am to 4:30pm.
Incentives and relocation: Recruitment and relocation incentives are not authorized, and relocation expenses are not reimbursed.
Conditions of employment:
- U.S. citizenship required
- Drug test (urinalysis) for tentatively selected applicants
- Selective Service registration for men born after 12/31/1959
- Must be proficient in written and spoken English
- Background and security investigation
- Online onboarding and acceptable identification; non-REAL ID driver's licenses are not accepted
- Must take part in the seasonal flu vaccination program
- 1 or 2-year trial period
- Physical requirements are set in VA Directive and Handbook 5019
We wrote this summary automatically from the official announcement. The announcement on USAJOBS is the only one that counts: read it before you apply.
Job details
- Salary
- $66,953 – $87,035 per year
- Pay scale and grade
- GS-8 · General Schedule
- Location
- Northport, New York
- Appointment
- Permanent
- Work schedule
- Full-time
- Service
- Excepted
- Openings
- 1
- Security clearance
- Not Required
- Travel
- Not required
- Drug test
- Not required
- Supervisory
- Yes
- Occupation
- Medical Support Assistance (0679)
- Announcement
- CBTE-13103210-27-HA
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