Behavioral Health Case Manager (O-5 Billet) Non-Supervisory
Immigration and Customs Enforcement · Department of Homeland Security
This job in plain English
This is a full-time, permanent Behavioral Health Case Manager job with U.S. Immigration and Customs Enforcement (ICE) through the Immigration Health Service Corps (IHSC). The job coordinates mental health care for people in ICE custody, with 6 vacancies and up to 25% travel. Only current USPHS Commissioned Corps officers and Call to Active Duty (CAD) candidates can apply, and pay depends on rank, years in service, and duty location.
Can you apply?
Yes, if you are a U.S. citizen: this job is open to everyone.
- Open to everyoneAny U.S. citizen or national can apply. Some jobs also accept non-citizens; the announcement says so.
You must be a U.S. citizen. You must be a current USPHS Commissioned Corps officer or a USPHS Call to Active Duty (CAD) candidate, because civilians are not eligible.
What you would do
- Coordinate behavioral health services for people in ICE custody.
- Monitor high-risk individuals and write mental health status reports.
- Review and decide requests for outside mental health services.
- Conduct site visits to ICE-designated detention facilities.
- Brief supervisors and communicate program activities to leadership and stakeholders.
- Plan continuity of care before release or removal of detainees with complex health needs.
Do you qualify for CC-5?
With experience: You need at least three years of experience as a Licensed Clinical Social Worker or Clinical Psychologist. The work must be at the independent level, meaning no clinical supervision is required.
With education: For clinical social workers: a master's degree in Social Work (MSW) from a program accredited by the Council on Social Work Education (CSWE). For clinical psychologists: a PhD or PsyD in Clinical Psychology from an accredited program, with American Psychological Association accreditation preferred. Schools must be accredited by an accrediting body recognized by the U.S. Department of Education.
Licenses and certifications you need:
- Current, active, unrestricted clinical social work license from a U.S. state, D.C., territory, or jurisdiction (or an unrestricted doctoral-level clinical psychologist license)
- BLS for Healthcare Providers certification from the American Heart Association, maintained during employment
- NASW Board Certification in Case Management and/or Case Manager Certification (CCM) from the Commission for Case Manager Certification, earned within 18 months of hire (clinical psychologists need CCM only)
How to apply well
What to send:
- Cover letter or letter of interest (USPHS officers); include location preference (CAD candidates)
- Degrees, placed under Diploma/GED
- Professional license, if applicable
- Additional professional certificates, if applicable
- Three professional references with name, title, and contact information
- Official USPHS Promotion CV (USPHS officers) or CV (CAD candidates)
- Optional civilian resume in addition to the USPHS Promotion CV
- Copy of your Certificate of Investigation from your eOPF (USPHS officers)
- Three most recent Commissioned Officer Effectiveness Reports (COERs), placed under Performance Appraisal (USPHS officers)
- Copy of current Service Remaining Requirements Agreement (IHSC USPHS officers only)
- Assignment Pay Agreement details, or a memo stating you have none (USPHS officers)
- Appointment Board Decision Letter or email, or a screenshot of your AES dashboard (CAD candidates)
How you will be rated: Your resume and documents are reviewed to check that you meet the minimum qualifications. The best-qualified applicants are referred to the hiring manager, and an interview may be held at the hiring authority's discretion. Missing required information may result in an ineligible rating or a lower overall rating.
Tips for this job:
- Include all USPHS documents, especially your three most recent COERs and Certificate of Investigation from your eOPF, because missing items can lower your rating.
- Confirm your MSW is from a CSWE-accredited program and your clinical license is unrestricted and independent.
- If you are a CAD candidate, state your location preference in your cover letter.
Good to know before you apply
Schedule: Full-time and permanent. Travel is 25% or less, including temporary duty (TDY) to IHSC-staffed facilities with critical staffing needs. Officers must take part in the ITOS on-call schedule.
Incentives and relocation: Relocation expenses are reimbursed. After selection, you must live within 50 miles of an IHSC Field Office. An 18 to 24-month service commitment to IHSC applies.
Conditions of employment:
- U.S. citizenship required
- Pass a background investigation
- Pass a drug screen
- Males born after 12/31/59 must certify Selective Service registration
- Meet all requirements by the closing date
- Serve an 18 to 24-month commitment to IHSC
- No current Assignment Pay Agreement, or it must be fulfilled within 90 days of application submission
- Must keep active-duty status in the USPHS Commissioned Corps
- Must receive clinical privileging from IHSC
- Must take part in the IHSC TDY On-Call Schedule (ITOS), one month or two 16-day periods a year
- Physical demands: sit or stand for 6 to 8 hours, repeated bending, long phone use
We wrote this summary automatically from the official announcement. The announcement on USAJOBS is the only one that counts: read it before you apply.
Job details
- Salary
- $1 – $150,000 per year
- Pay scale and grade
- CC-5 · CC
- Location
- Location Negotiable After Selection
- Appointment
- Permanent
- Work schedule
- Full-time
- Service
- Excepted
- Openings
- 7
- Security clearance
- Other
- Travel
- 25% or less
- Drug test
- Not required
- Supervisory
- No
- Occupation
- Psychology (0180), Social Work (0185)
- Announcement
- IHSC-BHU-BHCM-O5-NS-2026
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