VCS Health Tech (Lead Optician) Hickory NC
Veterans Health Administration · Department of Veterans Affairs
This job in plain English
This job is an optician leadership role at the Veterans Canteen Service (VCS) Optical Shop in the Hickory, NC VA Medical Center, part of the Veterans Health Administration. The person coordinates optical operations, supervises optician staff, and serves as a liaison between VCS, eye clinic providers, and prosthetics teams. It is a permanent, full-time job with one opening and no travel.
Can you apply?
Yes, if you are a U.S. citizen: this job is open to everyone.
- VeteransPeople who served on active duty and left under honorable conditions, through the veterans' hiring authorities (VEOA, VRA, 30% disabled veterans).
- Open to everyoneAny U.S. citizen or national can apply. Some jobs also accept non-citizens; the announcement says so.
Other groups listed above may get extra consideration, for example veterans' preference.
This job is open to the public, but you must be a U.S. citizen, U.S. national, or owe allegiance to the U.S. Veterans' preference rules do not apply because VCS falls under 38 U.S.C. 7802, but qualified veterans get full consideration.
What you would do
- Greet customers, answer questions, and give eyewear prices and delivery times.
- Supervise optician staff, including performance and daily operations.
- Assign work, track task completion, and keep the workflow efficient.
- Help customers choose frames, lenses, coatings, and upgrades.
- Measure, fit, adjust, and do basic repairs on eyewear.
- Record services in the CPRS system and follow up on customer needs.
Do you qualify for VC-11?
With experience: You need at least 1 year of specialized experience that shows the knowledge, skills, and abilities to do this job. The announcement does not name a grade level for this experience.
With education: A high school diploma or GED is required.
How to apply well
What to send:
- Resume (required)
- Most recent SF-50, if you are or were a federal employee
- Performance appraisal, if applicable
- Separation notice (RIF), if applicable
- Copy of transcript, only if you use education to qualify
How you will be rated: You will be rated on how well you meet the listed qualifications. Your resume and documents will be verified, and errors or missing information may result in an ineligible rating or a lower overall rating.
Tips for this job:
- Describe your experience clearly and specifically, because the agency will not assume anything about it.
- Make sure your resume is uploaded, since it is a required document.
- Confirm you have a current, valid REAL ID before you apply.
Good to know before you apply
Schedule: Full-time, permanent position.
Conditions of employment:
- 1-year trial period
- Selective Service registration required for males born after 12/31/1959
- Subject to background and security investigation
- Current, valid REAL ID required to work with VCS
We wrote this summary automatically from the official announcement. The announcement on USAJOBS is the only one that counts: read it before you apply.
Job details
- Salary
- $55,884 – $72,667 per year
- Pay scale and grade
- VC-11 · VC
- Location
- Hickory, North Carolina
- Appointment
- Permanent
- Work schedule
- Full-time
- Service
- Excepted
- Openings
- 1
- Security clearance
- Not Required
- Travel
- Not required
- Drug test
- Not required
- Supervisory
- No
- Occupation
- Health Aid And Technician (0640)
- Announcement
- CBAD-13106751-27-US
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