Your steps to apply
Medical Support Assistant (Advanced)
Veterans Health Administration · Murfreesboro, Tennessee · Closes in 330 days
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1 Check you can apply You are here
Who can apply: Federal employees - Excepted service, Internal to an agency, The public, Federal employees - Competitive service.
Only U.S. citizens can apply, and the job is open to the public and to current federal employees. Current permanent VA employees at the facility are considered first, then other VA employees, then current permanent federal employees of other agencies, then all other applicants.
Experience: You need one year of experience equivalent to the GS-5 grade level. Examples include scheduling, canceling, and rescheduling patient appointments, entering no-show information, and verifying patient insurance and demographics.
Education: A high school diploma, GED, or a State-issued proficiency certificate meets the basic education requirement. There is no substitution of education for experience at this grade.
Experience can be paid or unpaid, volunteer work included: if it matches the duties, it counts. The full rules are in the announcement.
2 Resume and documents
Write a federal resume for this job. For each job you held, give the month and year you started and ended, your hours per week and what you did, using the words of the experience the announcement asks for. Many announcements accept resumes of up to 2 pages: check this one.
3 Apply on USAJOBS
Closes in 330 days (September 30, until 11:59 p.m. Eastern Time).
You sign in to USAJOBS with a Login.gov account, answer the questionnaire and upload your documents, then you submit. Answer the questionnaire honestly: your resume must show what you claim.
How they rate you: You will be rated on how well you meet the qualifications, based on your online questionnaire and the USA Hire Competency Based Assessments. Missing required information may make you ineligible or lower your overall rating.
4 After you apply
In USAJOBS, under Applications, you can see where your application stands: received, reviewed, referred to the hiring manager or not, then selected or not. It can take a few weeks.
For the interview, prepare three examples with the STAR method: the Situation, the Task, what you did (Action) and the Result.
If they choose you: a tentative offer, then a background check, then the final offer with your start date.
Tips for this job:
- Your resume must list each job's title, duties, start and end months and years, and hours per week, or the experience may not count.
- If you are a current federal employee, include an SF-50 that shows one year of experience at the next lower grade.
- The complete application package, including all required documents, must be submitted by 11:59 PM ET on 09/30/2027.
Kandidatu is an independent website: only the official posting counts. Read it before you apply.