Your steps to apply

Medical Support Assistant (Advanced)
Veterans Health Administration · Bedford, Massachusetts and 3 more · Closes in 27 days

1 Check you can apply
2 Resume and documents
3 Apply on USAJOBS
4 After you apply

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1 Check you can apply You are here

Who can apply: The public.

The job is open to all U.S. citizens. Veterans' preference does not apply to this announcement because of a critical staffing shortage.

Experience: No experience is required for the basic requirements. To reach the GS-6 level, you need one year of experience at the next lower grade (GS-5), plus advanced knowledge of patient scheduling, patient access, and medical terminology.

Education: A high school diploma, a GED, or a proficiency certificate from a state or territorial board or department of education. Education cannot replace experience at this grade.

Experience can be paid or unpaid, volunteer work included: if it matches the duties, it counts. The full rules are in the announcement.

2 Resume and documents

Write a federal resume for this job. For each job you held, give the month and year you started and ended, your hours per week and what you did, using the words of the experience the announcement asks for. Many announcements accept resumes of up to 2 pages: check this one.

Resume ready: dates, hours per week, duties Resume showing each job's title, duties, month and year dates, and hours per week Cover letter (accepted, but the announcement does not say it is required) Transcripts if you qualify through education, from accredited schools SF-50 if you are a current or former federal employee Separation notice (RIF) or SF-15 only if they apply to you

3 Apply on USAJOBS

Closes in 27 days (November 30, until 11:59 p.m. Eastern Time).

This is an open and continuous announcement. The first cut-off date for referrals is on or about November 13, 2026, with reviews every other week after that, and applicants may be referred before the closing date.

You sign in to USAJOBS with a Login.gov account, answer the questionnaire and upload your documents, then you submit. Answer the questionnaire honestly: your resume must show what you claim.

How they rate you: You are rated on how well you meet the qualifications, using the online occupational questionnaire and your resume. Your answers are checked against your resume, and missing forms can lead to an IFFM rating (ineligible due to missing forms).

Apply on USAJOBS ↗

4 After you apply

In USAJOBS, under Applications, you can see where your application stands: received, reviewed, referred to the hiring manager or not, then selected or not. It can take a few weeks.

For the interview, prepare three examples with the STAR method: the Situation, the Task, what you did (Action) and the Result.

If they choose you: a tentative offer, then a background check, then the final offer with your start date.

Tips for this job:

Your resume must list each job's title, duties, month and year dates, and hours per week, or you may lose consideration.
Complete the full online questionnaire and submit all required documents, because missing forms can make you ineligible.
Describe your scheduling, patient access, or medical terminology work in detail, since the agency will not assume your experience.

Kandidatu is an independent website: only the official posting counts. Read it before you apply.