Your steps to apply

Medical Support Assistant (Advanced)
Veterans Health Administration · Manchester, New Hampshire · Closes in 148 days

1 Check you can apply
2 Resume and documents
3 Apply on USAJOBS
4 After you apply

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1 Check you can apply You are here

Who can apply: Internal to an agency, The public.

This job is open to the public and to current federal employees of the VA. The announcement says you must be a U.S. citizen to apply. Veterans' preference does not apply to this recruitment, but veterans are encouraged to apply and will get full consideration.

Experience: There is no basic experience requirement, but to reach the full GS-6 level you need 1 year of experience equivalent to GS-5 in federal service. Qualifying experience includes clinic scheduling in a hospital or doctor's office, high-volume appointment work, customer service, or computer scheduling software, and you must also show advanced knowledge of medical terminology.

Education: A high school diploma, GED, or state proficiency certificate meets the basic education requirement. Education cannot replace experience at this grade.

Experience can be paid or unpaid, volunteer work included: if it matches the duties, it counts. The full rules are in the announcement.

2 Resume and documents

Write a federal resume for this job. For each job you held, give the month and year you started and ended, your hours per week and what you did, using the words of the experience the announcement asks for. Many announcements accept resumes of up to 2 pages: check this one.

Resume ready: dates, hours per week, duties Long-form resume or CV showing job titles, duties, month and year dates, and hours per week Most recent non-award SF-50 if you are a current federal employee, showing grade and step High school diploma, GED, or college transcript if you qualify through education Cover letter, if applicable DD-214 or Statement of Service, if applicable VA disability letter, if applicable

3 Apply on USAJOBS

Closes in 148 days (March 31, until 11:59 p.m. Eastern Time).

This is an open and continuous announcement, with an initial referral cut-off on or about November 6, 2026, and later reviews every other week until positions are filled.

You sign in to USAJOBS with a Login.gov account, answer the questionnaire and upload your documents, then you submit. Answer the questionnaire honestly: your resume must show what you claim.

How they rate you: You will be rated on how well you meet the qualifications listed in the announcement. You must complete the full online questionnaire and submit all required documents, and errors or omissions may affect your consideration.

Apply on USAJOBS ↗

4 After you apply

In USAJOBS, under Applications, you can see where your application stands: received, reviewed, referred to the hiring manager or not, then selected or not. It can take a few weeks.

For the interview, prepare three examples with the STAR method: the Situation, the Task, what you did (Action) and the Result.

If they choose you: a tentative offer, then a background check, then the final offer with your start date.

Tips for this job:

Include job titles, month and year dates, duties, and hours per week for each job on your resume, since the announcement requires these details.
Show clinic scheduling experience and any scheduling software you used, because the agency says it will not make assumptions about your experience.
Current federal employees must attach a non-award SF-50 showing grade and step that is no more than a year old.

Kandidatu is an independent website: only the official posting counts. Read it before you apply.