kandidatu USA

Medical Support Assistant

Veterans Health Administration · Department of Veterans Affairs

This job in plain English

This is an intermittent Medical Support Assistant job in the Community Care Business Office of the VA New Jersey Health Care System, part of the Veterans Health Administration. Applications close at 11:59 PM ET on 11/02/2026.

1 vacancy

Can you apply?

Yes, if you are a U.S. citizen: this job is open to everyone.

  • Open to everyoneAny U.S. citizen or national can apply. Some jobs also accept non-citizens; the announcement says so.

The job is open to the public. You must be a U.S. citizen, a U.S. national, or someone who owes allegiance to the U.S. The announcement also says you must be a U.S. citizen to apply.

What you would do

  • Coordinate care for a group of patients with providers and other team members.
  • Follow up with the Third-Party Administrator to schedule appointments accurately and on time.
  • Complete steps so Veterans can get approved community care in a timely way.
  • Scan and index documents into the electronic medical record.
  • Monitor and analyze access and workflow data to find ways to improve.
  • Follow VA directives and policies, and handle other duties as assigned.

Do you qualify for GS-3 to GS-5?

With experience: No experience is needed for GS-3. For GS-4, you need one year of experience equal to GS-3 work. For GS-5, you need one year of experience equal to GS-4 work. The experience should show medical support or office work in a health setting, and the announcement says to describe it clearly and specifically.

With education: A high school diploma, GED, or state proficiency certificate meets the basic requirement. For GS-4, one year of education above high school can be used instead of experience. For GS-5, two years of education above high school can be used instead of experience. Education must come from schools accredited by a body recognized by the U.S. Department of Education. Foreign education must be judged equal to a U.S. program by a credential evaluation service, and you must send a Certificate of Foreign Equivalency with your transcript.

How to apply well

What to send:

  • Long-form resume or curriculum vitae (CV)
  • Cover letter, if you choose to send one
  • Transcript, if you use education to qualify
  • Certificate of Foreign Equivalency with transcript, if you use foreign education
  • DD-214 or Statement of Service, if you claim veterans' preference
  • SF-15 Application for 10 Point Veteran Preference, if you are eligible for 10-point preference
  • VA disability letter, if applicable
  • SF-50, if you are a current or former federal employee

How you will be rated: You will be rated on how well you meet the qualifications, based on your online questionnaire. Your resume and supporting documents will be verified, and the agency may check references. Errors or missing required information may lower your rating or make you ineligible.

Tips for this job:

  • Send a transcript if you use education to qualify, and a Certificate of Foreign Equivalency if your education is from outside the U.S.
  • If you claim veterans' preference, select it in the questionnaire and send your DD-214 and, if needed, an SF-15 with proof.
  • Describe your past work with specific dates and duties, since the agency will verify everything and will not assume experience. Submit the full package by 11:59 PM ET on 11/02/2026.

Good to know before you apply

Schedule: Monday to Friday, intermittent hours between 8:00 AM and 4:30 PM.

Incentives and relocation: Relocation and recruitment incentives are not authorized. Permanent Change of Station is not authorized.

Conditions of employment:

  • U.S. citizenship required
  • Selective Service registration for males born after 12/31/1959
  • Must be proficient in spoken and written English
  • Background and security investigation
  • Online onboarding with acceptable identification; non-REAL ID driver's licenses are not accepted since May 7, 2025
  • Seasonal influenza vaccination required, or an approved exemption
  • 1 or 2-year trial period
  • Must meet physical requirements in VA Directive and Handbook 5019

We wrote this summary automatically from the official announcement. The announcement on USAJOBS is the only one that counts: read it before you apply.

Job details

Salary
$38,223 – $62,407 per year
Pay scale and grade
GS-3 to GS-5 · General Schedule
Location
Lyons, New Jersey
Appointment
Intermittent
Work schedule
Intermittent
Service
Competitive
Openings
1
Security clearance
Other
Travel
Not required
Drug test
Not required
Supervisory
No
Occupation
Medical Support Assistance (0679)
Announcement
CBTE-13084600-27-AC

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